Privacy Policy

1. Introduction

Welcome to Pehrang (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact our support team
• Participate in promotions or surveys

This may include your name, email address, phone number, shipping address, and payment details.

Automatically Collected Information

We automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring URLs

3. How We Use Your Information

• Process and fulfill your orders
• Communicate about purchases and support requests
• Improve our website and services
• Send promotional content (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

4. Sharing Your Information

We share your information only when necessary, including with:

• Payment processors
• Shipping and logistics partners
• Technology and service providers
• Authorities when legally required

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and remember preferences. You may disable cookies in your browser settings, though some features may not function properly.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights

• Access or request a copy of your data
• Request corrections or deletion
• Withdraw marketing consent
• Object to certain data processing

To exercise these rights, please contact us using the details below.

8. Security

We implement reasonable security measures to protect your data. However, no online transmission is completely secure.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. If we become aware of such data, we will remove it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date.